TERMS AND CONDITIONS OF USE

Thank you for visiting our websites, through the addresses www.caramuru.com e www.sinhaalimentos.com.br (the “websites”). These websites belong to Caramuru Alimentos SA (“Caramuru”), headquartered in the city of Itumbiara/GO, at Via Expressa Júlio Borges de Souza, number 4.240, Setor Nossa Senhora da Saúde, registered under CNPJ number 00.080.671/0001-00.

These Terms and Conditions of Use (“Terms”) have the main purpose of regulating the general conditions of access and use of our websites by its users and visitors (“You(s)” or “User(s)”), in particular, regarding its features, functionalities and services offered (the “Services”) and the personal data that Caramuru processes when offering these Services.

We ask that you read these Terms carefully and attentively.
By accessing, browsing or using our websites, or even by using any of our Services offered on the website, the User expressly agrees with the terms and conditions contained in this document.
If you do not agree with these Terms, we ask that you do not use our websites.

However, we kindly ask you to inform us via email. privacy@caramuru.com about your possible disagreement so that we can use your grounds to evaluate a possible revision of these Terms.

These Terms of Use, as well as the contents and functionalities of our channels, may be revised and updated at any time for legal reasons, due to the use of new technologies and functionalities, or whenever Caramuru understands that changes are necessary. .

Caramuru websites are intended for people who can enter into valid contracts under applicable law. Therefore, by using our website you declare that you have full legal capacity, being over 18 years of age.

If you are under 18 years of age, please do not use the Site, or use it under the supervision of an adult responsible for your actions.

Our websites are institutional platforms, which aim to disseminate information about our company, our products and the actions we participate in. In addition, our websites make certain Services available to our internal and external audiences in a simple and efficient way.

4.1. AVAILABLE SERVICES
Caramuru reserves the right to include, exclude or change the contents and functionalities of the Services, as well as temporarily suspend its operation, at any time, regardless of prior notice.
Currently, our websites offer the following Services to their Users:
Website www.caramuru.com:

  • Contact us: channel intended for contact with Caramuru to send suggestions, comments and clarify doubts;
  • Customer Service: Customer Service (SAC);
  • Work With Us: channel for Caramuru to inform about available vacancies and to receive resumes;
  • Join Our Team of Partners: Registration of suppliers, producers and service providers;
  • Whistleblowing Channel: Through it, anyone can confidentially denounce irregularities, report fraud, theft or misconduct related to our business and the activities of our partners and suppliers.
  • Privacy: channel for meeting requests from data subjects.

Website www.sinhaalimentos.com.br:

  • Customer Service: Customer Service (SAC).
  • Privacy: channel for meeting requests from data subjects.

4.2. SERVICES CONTACT US, SAC AND SUPPLIERS
To use the Services Contact UsCustomer Service e Join Our Team of Partners, the User must fill in the forms with the personal data necessary to send the information. Caramuru receives the data filled in and uses them according to the requested Service.

We emphasize that you are responsible for the veracity of the information provided. If there is any inconsistency, this may impact the use of the Services offered by us through our websites.

4.3. WORK WITH US
To use the Service Work With Us, it is necessary to create an account with the site. When opening the account, the User must establish an account identification (login) and assign a password.

With this, it will be possible to insert information regarding the professional history, as well as relevant information for the recruiter.

It is the User's responsibility to maintain the secrecy of his account identification and password. We recommend that you update and review the information before submitting your resume to recruiters.

We request that you inform us immediately of any unauthorized use of your account or any breach of security.

The User is responsible for all activities that are carried out through his account and Caramuru will not be responsible for any loss or damage resulting from his failure to comply with the provisions of this chapter.

Caramuru uses third-party technology to operate this service. For more information, see item Links to third party websites.

4.4. ETHICAL LINE
The service Whistleblowing Channel allows the insertion of information anonymously, providing a channel for recording and monitoring demand.

4.5. PRIVACY
The User's Personal Data, as well as the information of the entities they represent, may be reviewed, changed and updated at any time, according to your request to Caramuru through the channels available on our websites.

The User may also request confirmation of the existence of the processing of personal data, access to data, correction of incomplete, inaccurate or outdated data, anonymization, blocking or deletion of unnecessary, excessive or processed data in violation of current legislation, the portability of data to another provider of services or products, as well as information about the public or private entities with whom we share your data.

Inaccurate or outdated Personal Data will be corrected as soon as the User informs us of the inconsistencies. The correction request will be kept in our register only as historical confirmation of the change.

When accessing the "Privacy" tab, the user will have access to Caramuru's Privacy Policy and will be able to contact us through the Request Service Form of data subjects: https://www.caramuru.com/institucional/?page_id=163.

In order for the holder to be able to exercise his rights related to his personal data or resolve any doubts regarding the processing of his data, he just needs to fill in the information contained in the request form.

We know that malicious people can use this type of request to impersonate the holder and obtain their data. In order to prevent fraud of this kind and guarantee security, we may ask for more information to confirm the identity of the holder when he sends us a request. The data provided for this verification will be used exclusively for this purpose.

Some of our Services may contain links to third party websites (“Third Party Websites”) that are not controlled or monitored by Caramuru.

Caramuru will not be responsible for the materials, information or content published on Third Party Sites, nor for their availability. The inclusion of Third Party Sites on our website does not imply any relationship or association between and the owner of this site, nor any endorsement or support or sponsorship by Caramuru of Third Party Sites.

The User is responsible for accessing the Third Party Sites and must exercise caution in their use, and must check the applicable privacy policies and terms of use of such Third Party Sites, which may differ from the terms contained in these Terms of Use and in the Caramuru Privacy Policy. Caramuru is not responsible for any policy of these Third Party Sites.

In order to use the Services available on our Websites, it will be necessary to process information that can identify the User, that is, Personal Data.

Caramuru adopts all appropriate and consistent safeguard measures, within the best practices and existing solutions, to protect User data and provide the Services with transparency, security and responsibility.

Access to collected information is restricted to authorized persons only. People who use data and information improperly will be subject to legal measures, as well as the penalties of the legislation.

These Terms contain provisions regarding the protection of personal data used for purposes related to the Services. The processing of the data in question complies with the data protection principles contained in the legislation in force.

All questions related to the processing of Personal Data are based on our Privacy Policy and Protection of Data Pessoais🇧🇷 If you have questions about how we handle your Personal Data, you can also contact the Responsible for the Processing of Personal Data🇧🇷 (email: privacy@caramuru.com).

6.1. DATA COLLECTED AND THE PURPOSE OF PROCESSING
Caramuru respects its Users' rights of personality and privacy, and from now on undertakes to treat the Personal Data and other information of its Users as described in these Terms and in accordance with the applicable legislation.

Your Personal Data or data from the company you represent are used by Caramuru so that we can provide the services available on our website and requested by the User, in compliance with any legal or regulatory obligations to which the company is subject, for the solution of possible disputes that may arise. may occur, and in the interest of the User or Caramuru itself.

6.2. THE SERVICES PROVIDED
To use the Services available on our Websites, the following Personal Data may be used:

Service

Service description

Personal Data Collected

Contact Us

Process through which the User registers his personal data, whether on the website www.sinhaalimentos.com.br or www.caramuru.com, on the “Contact Us” page to participate in promotional campaigns, send suggestions, comments or clarify doubts.

  • Full name
  • Phone
  • E-mail
  • Sex
  • Address
  • Date of Birth
  • Company
  • Content of the message to be sent

Customer Service (SAC)

Consumer service process, where the User informs his personal data through the “SAC” page, to make a manifestation, request replacement of products, among others.

  • Full name
  • Phone
  • E-mail
  • Company
  • Content of the message to be sent

Work With Us

Recruitment and selection process for employees and interns, where the User registers his/her CV through the “Trabalhe Conosco” page.

  • Full name
  • ID
  • Personal and business email
  • GALLERY
  • Date of birth
  • Sex
  • Civil status
  • Nationality
  • Naturalness
  • Diplomas, courses and schooling
  • Race or Ethnic Origin
  • health information
  • Affiliation
  • Address
  • Phone
  • Cell Phone
  • Social Media
  • Information from documents issued by official bodies (RG, CTPS, PIS/PASEP, Voter ID, CNH and Military Certificate)
  • Employment history declared by the employee
  • Professional goals
  • Names of relatives who work at Caramuru
  • Name of person who nominated the candidate

Join Our Team of Partners

Suppliers and service providers registration process, where they provide their data and data of their representatives through the “Suppliers” page.

  • Social reason
  • CNPJ Inglês
  • E-mail
  • Phone
  • About Me
  • Certificates
  • Company
  • Content of the message to be sent

Privacy

Form to respond to requests from data subjects and to access the Privacy Policy.

  • Full name
  • E-mail
  • ID
  • Phone
  • Cell Phone
  • Date of birth
  • Relationship with Caramuru (consumer, employee, etc.)
  • Solicitation
  • request details

In some specific cases, such as hiring interns and young apprentices, personal data from children and adolescents may be collected, namely: Name, age, gender and address. These data will always be treated respecting the legal requirements for this, including the express consent of those responsible, when necessary or required by law.

6.3. HOW LONG DATA IS PROCESSED
Your Personal Data will be processed for the duration of your relationship with Caramuru. After the end of this relationship, some data will still be kept and stored for the purposes of complying with legal obligations and for the regular exercise of rights, depending on the purpose for which they were collected. After this period, your data will undergo a process of elimination or anonymization, as the case may be. Further details on the processing of personal data can be consulted at Privacy Policy and Protection of Data Pessoais.

When using the services available on our websites, the User guarantees that the Personal Data and other information provided to Caramuru are accurate and true. In addition, the User is responsible for updating the data registered with Caramuru, whenever necessary, to ensure that the information is continuously updated and complete.

The User agrees to NO: (a) violate any applicable rules, regulations or laws; (b) violate the intellectual property rights of others, including, without limitation, patents, copyrights, trademarks or trade secrets; (c) violate or attempt to violate any security measures on the Services; (d) attempt to impersonate a third party or use third party personal data without authorization on our websites; (e) copy, modify, reproduce, delete, distribute, download, store, transmit, sell, resell, publish, reverse engineer or create derivative works of any content made available on our websites; (f) impersonate any other person or organization; (g) provide false information about the User or the organization that the User represents.

The User is responsible for repairing any and all damages, direct or indirect (including those arising from the violation of any rights of other Users, including intellectual property, secrecy and personality rights), that are caused to Caramuru, a third party or any other User due to non-compliance with the provisions of these Terms of Use, from their access to our websites.

to Caramuru not may be liable for: (a) infected or hacked equipment; (b) faulty equipment when accessing our Services; (c) protection of the computer and information based on Users' computers; (d) abuse and/or clandestine monitoring of Users' computers; (e) existing vulnerabilities or instabilities in users' systems.

Each and every image, photograph, logo, slogan, sound, brand, text, statement, design, including domain name, user interface and color combinations used, incorporated and contained in any functionality of our websites, constitute the sole intellectual property is exclusive to Caramuru or are duly authorized and licensed by third parties, in accordance with copyright legislation. It is not permitted or authorized the use, reproduction, distribution, exhibition, in whole or in part, of any intellectual property of Caramuru by a third party, without its prior consent.

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device, to remember information about you, such as your language preference or login information. These cookies are set by us and are called first-party cookies.

We also use third-party cookies – which are cookies from a domain other than the domain of the website you are visiting – for our advertising and marketing efforts.

More specifically, we use cookies and other tracking technologies for the following purposes:

  • Necessary cookies: These are the cookies used for the website to work and cannot be disabled. They are generally set in response to browser configuration actions and browsing preferences. These cookies do not store information that makes it possible to identify an individual.

Our websites do not use performance, advertising or other cookies.

Caramuru has a solid security and information policy, which is regularly revisited and updated consistently with the best security practices available in the market.

Caramuru uses and adopts adequate and appropriate security and prevention processes, techniques, mechanisms and procedures to ensure due protection, including in its transmission, through encryption tools, against possible security incidents, occurrences or suspicions of access, use , alterations, unauthorized appropriation and destruction by third parties, liable to compromise or threaten the integrity, confidentiality, authenticity and availability of the data and information collected.

Caramuru may terminate, at its sole discretion, any services offered by the websites and remove any content published therein at any time, with or without prior notice and for any reason. Caramuru will not be responsible for keeping or returning any content that has been submitted through its services.

You agree that no employment, partnership, representation, agency or joint venture relationship is formed between you and Caramuru as a result of your use of the websites. These Terms constitute the entire agreement between the User and Caramuru regarding their use of the websites, being in addition to any contract entered into between the User and Caramuru. These Terms of Use are governed by the laws of the Federative Republic of Brazil.

The Forum of the District of Itumbiara/GO is elected to resolve any issues arising from these Terms of Use, which will be governed by Brazilian law.

 

These Terms of Use, as well as the contents and functionalities of our channels, may be revised and updated at any time for legal reasons, due to the use of new technologies and functionalities and whenever Caramuru understands that changes are necessary. By continuing to access our websites after updates, you signify your agreement.

Any and all revisions will only be valid and effective at the time of their publication on our websites.

Date of last modification of these Terms of Use: